* Based on opinions and should be considered as general guidance only.
- Reliability (4)Ram heavy-duty trucks are generally known for their robustness and durability, especially the Cummins diesel engine option. Major mechanical issues are uncommon if properly maintained.
- Maintenance (3)Maintenance costs are typical for a heavy-duty truck, meaning parts and labor can be more expensive than for a light-duty vehicle. Regular servicing is crucial for longevity.
- Technology (3)The Uconnect infotainment system is user-friendly and responsive, though the Big Horn trim might lack some of the advanced features found in higher trims. Essential connectivity is present.
- Comfort (4)The cabin is surprisingly quiet and the seats are comfortable, even on long drives. The ride quality is decent for a 3500, especially when loaded, absorbing most road imperfections effectively.
- Dynamics (3)For a heavy-duty truck, the 2020 Ram 3500 Big Horn handles reasonably well, though it's still a large vehicle with noticeable body roll in turns. The steering is somewhat vague but appropriate for its class.