* Based on opinions and should be considered as general guidance only.
- Reliability (4)Kia generally has a good reputation for reliability, and the 2020 Soul is expected to follow suit. There haven't been widespread reports of major issues, and the powertrain is well-proven.
- Maintenance (4)Maintenance costs for the Kia Soul are typically low, with readily available parts and a widespread service network. Regular scheduled maintenance is straightforward and affordable.
- Technology (4)The EX trim comes well-equipped with an intuitive infotainment system, including a 10.25-inch touchscreen, Apple CarPlay, and Android Auto. Standard safety features are good, but some advanced driver-assist systems are optional.
- Comfort (4)The interior is surprisingly spacious for its class, with good headroom and legroom for front and rear passengers. Seats are generally comfortable for daily commutes, though long trips might reveal some lack of lumbar support. Road noise is present but not excessive.
- Dynamics (3)The 2020 Kia Soul EX offers decent handling for a compact crossover, but it's not particularly sporty. The ride can feel a bit firm over rougher roads, and steering feedback is adequate but not engaging.