* Based on opinions and should be considered as general guidance only.
- Reliability (4)Chevrolet's heavy-duty trucks generally have a strong reputation for reliability, and the 2020 3500HD LTZ seems to follow suit. The Duramax diesel engine is a proven workhorse. Minor electrical glitches can occur, but major powertrain issues are rare.
- Maintenance (3)Maintenance costs are typical for a heavy-duty diesel truck. Oil changes are more expensive due to the larger capacity, and specialized diesel maintenance can add up. Parts can also be pricier than for a standard pickup, but service intervals are reasonable.
- Technology (4)The LTZ trim comes with a good array of technology, including an intuitive infotainment system with Apple CarPlay and Android Auto. The available camera views are incredibly helpful for towing and parking. Some advanced safety features are optional but highly recommended.
- Comfort (4)The cabin is spacious and the seats are comfortable, even on long drives. The ride can be a bit stiff when unloaded, as expected for a 3500HD, but it smooths out nicely with a trailer attached. Road noise is well-managed.
- Dynamics (4)For a heavy-duty truck, the 2020 Silverado 3500HD LTZ handles surprisingly well. The steering is responsive, and it feels stable even when towing heavy loads. It's not a sports car, but it's very capable for its class.